ARCHIVED - WEDNESDAY, MARCH 5, 2014

2

HOURS

Canine Degenerative Myelopathy & Vestibular Dysfunction

Speaker: Dr. Joan Coates

Time: 6:30 - 9pm

Location:

Vet Tech Institute at Hickey College
Room 126
2780 Lindbergh Blvd
St. Louis, MO 63114
Map

Sponsor:

Topic:

Neurology

Speaker:

Dr. Joan Coates
Professor Neurology/Neurosurgery
Small Animal Medicine and Surgery

Date:

Wednesday, March 5, 2014

Time:

Dinner: 6:30, Lecture: 7-9pm

CE Hours:

2

 

  • BS, University of Missouri, Columbia, MO

  • DVM, University of Missouri, Columbia, MO

  • MS, Auburn University, Auburn, AL

  • Diplomate American College of Veterinary Internal Medicine (ACVIM) (Specialty of Neurology)

ARCHIVED - FRIDAY, FEBRUARY 7, 2014

2

HOURS

IMMUNE MEDIATED DISEASE

Speaker: Dr. Christine Willis-Mahn

Time: 6:30 - 9pm

Location:

C.J. Mugg's (Webster Groves)
101 W. Lockwood
Webster Groves, MO 63119
Map

Topic:

Immune Mediated Disease

Speaker:

Dr. Christine Willis-Mahn

Date:

Friday, February 7, 2014

Time:

Dinner: 6:30, Lecture: 7-9pm

CE Hours:

2

 

Dr. Willis-Mahn earned her BA in Biology from Bellarmine University in Louisville, KY. She received her Doctor of Veterinary Medicine from the University of Missouri, College of Veterinary Medicine in 2007. She completed a Small Animal Medical and Surgical Internship and an Internal Medicine Residency at Angell Animal Medical Center in Boston, Massachusetts. Dr. Willis-Mahn also completed a Clinical Nutrition Residency through both Angell Animal Medical Center and North Carolina State University – College of Veterinary Medicine.

 

Dr. Willis-Mahn offers a unique approach to the management of various diseases by combining both her internal medicine and clinical nutrition expertise. She has particular interests in gastrointestinal, liver, and immune-mediated diseases. She performs gastrointestinal endoscopy, cystoscopy, bronchoscopy, rhinoscopy, and laparoscopy. In addition, she has a special interest in interventional radiology procedures such as tracheal stenting.

 

ARCHIVED - SUNDAY, DECEMBER 8, 2013

6

HOURS

PRACTICE MANAGEMENT & SOCIAL MEDIA

Speaker: Dr. Andy Roark

Time: 8:30am - 4pm

Location:

St. Louis Marriott West
660 Maryville Centre Drive
St. Louis, MO 63141
Map

Topics:

Practice Management and Social Media

Speakers:

Andrew Roark, DVM, MS

Date:

Sunday, December 8, 2013

Time:

8:30am - 4pm

CE Hours:

6

 

Dr. Andrew Roark DVM MS is a practicing veterinarian, speaker, consultant, and author, as well as a husband and father. He served as one of the first National Presidents for the Veterinary Business Management Association (VBMA) while in veterinary school at the University of Florida, where he graduated in 2008. Dr. Roark began his career practicing simultaneously in a large, 24-hour general practice and a single-veterinarian start-up clinic before joining two other doctors at Green Valley Animal Hospital (GVAH) in Ijamsville, MD in 2010. He and his family recently left Maryland for Greenville, SC where Dr. Roark is currently practicing at Cleveland Park Animal Hospital. Dr. Roark has been an associate veterinarian at CPAH since 2012 and loves seeing patients and working with the talented staff there.

 

Dr. Roark's favorite non-medical aspects of practice are teaching and building relationships. He is passionate about:

  • Effective communication between doctors and clients

  • Outstanding client service training for doctors and staff members

  • Strategic planning for veterinary hospitals and individual careers, and

  • Optimal healthcare for all pets

 

Dr. Roark is a regular columnist for DVM360, Vetstreet.com, and Veterinary Team Brief, and writes frequently for a number of other publications. Dr. Roark is a member of the Veterinary Team Brief Advisory Board and the National Veterinary Business Management Association Advisory Board. He is also owns his own consulting firm, and is a member of the VetPartners consulting group. Dr. Roark was recently named one of the "25 Veterinarians to Watch in 2013" by Veterinary Practice News.

"It is always a pleasure to work and be around Dr. Roark. He is positive, energetic, personable and dedicated to learning and growing in his veterinary skills and consulting services. He has excellent communication skills, leadership skills and is a teacher and developer. Clients appreciate his follow through and his commitment to their pets. He is very service orientated and applies good business skills. Dr. Roark is a great addition to any veterinary team."

 

-Mary Ann Vande Linde, DVM, Former Director of Education, Pender Veterinary Centre

 

Scheduled Topics:

  1. How to drive change in your veterinary practice - This is a very fun session that involves a lot of stories from my own career as well as some good audience interaction. If someone only got to see one hour of me speaking, this is probably the one I would recommend.

  2. 10 Tips for Making Facebook Pay Off - These are my top 10 tips for using Facebook to bond clients and actually bring patients through the clinic doors. It is heavy on "what to post" and I go through how I use Facebook in the clinic. I am not a "tech guy" so that is not the type of talk that you will see here. This is a talk about how to create relationships by sharing the personality of your practice.

  3. Mastering Twitter - This session breaks the mold. I use a live twitter feed that everyone in the audience can see in real time. Then, I have the entire audience get their phones out, and we all use twitter together. In 50 minutes, I provide members of the audience with a brand new skill that they can take home and put into practice immediately. This session also gets the audience fired up about the conference's twitter hashtag and increases the social media content being created during the event. It is ideal for people who have never used twitter, or who tried it out and didn't see what all the fuss is about (which is most people I meet in veterinary medicine). Again, it is all based on what I actually do in the clinic.

  4. Building Client Loyalty to Drive Profits - This is an interactive session with case studies from practice. It is all about why customer satisfaction is not good enough anymore, and how to focus on building deep relationships. The steps laid out are backed up with peer-reviewed research from various customer service industries, and they are practices I strive to implement everyday myself.

  5. 6 Tools for Managing Angry or Complaining Clients - These 6 response tools have been identified through customer service research done primarily in the airline industry. I use these 6 tools whenever I interact with an unhappy client. I use case studies and audience participation to build skills as well as knowledge.

  6. Jedi Mind Tricks - 10 quick tips to get what you want from staff, doctors, and clients. These are communication tips soundly based in psychology that help you get what you want in short order.

ARCHIVED - FRIDAY, NOVEMBER 8, 2013

2

HOURS

NEW TECHNOLOGIES IN VETERINARY UROLOGY

Speakers: Dr. Wayne Hause & Dr. Christine Cocayne

Time: 6:30 - 9pm

Location:

C.J. Mugg's (Webster Groves)
101 W. Lockwood
Webster Groves, MO 63119
Map

Topic:

New Techniques in Veterinary Urology

Speaker:

Dr. Wayne Hause and Dr. Christine Cocayne

Date:

Friday, November 8, 2013

Time:

Dinner: 6:30, Lecture: 7-9pm

CE Hours:

2

 

Dr. Hause became board-certified in Small Animal Internal Medicine in 1980. He graduated from the University of Wisconsin-Madison with a degree in Zoology in 1971. He then attended the University of Illinois at Champaign-Urbana and graduated with a Doctor of Veterinary Medicine degree with High Honors in 1975. He was given the Dr. L. E. Fisher Award for proficiency in small animal medicine. After veterinary school graduation, he performed a rotating internship at New York City's Animal Medical Center, the largest small animal hospital in the world. After completion of the small animal internal medicine residency program, he joined the staff at The Ohio State University College of Veterinary Medicine as an assistant professor. His responsibilities in this position were clinical and lecture teaching of junior and senior veterinary students. He lectured primarily in the area of clinical oncology and ran the clinical oncology service until 1981. In addition, he ran the neurology service when the neurologists were off clinical service. Dr. Hause and his family moved to St. Louis in 1981 and he began to develop his internal medicine referral service immediately. Dr. Hause and Dr. Ronald Kolata developed the St. Louis Veterinary Referral Clinic and leased space from the Animal Emergency Clinic until 1989. The Bridgeton location was built and the staff moved in January of 1989 and the name was changed to Associated Veterinary Specialists. Since becoming certified by the American College of Veterinary Internal Medicine, Dr. Hause has remained an active member of the college. In addition to attending the annual educational forum, he has been on the Qualifying Examination and Residency Training committees. Currently he is chairman of the Specialists in Private Practice committee. Although he is certified in small animal internal medicine, Dr. Hause maintains a special interest in clinical oncology and neurology. He is a member of the Greater St. Louis Veterinary Medical Association, the American Veterinary Medical Association and the Veterinary Cancer Society.

 

Dr. Christine G. Cocayne is board certified in Small Animal Internal Medicine. She is a 2004 graduate of the University of Missouri-Columbia and spent four years in private practice in the St. Louis area before starting her residency. She finished her three year residency training, which was done jointly at the University of Missouri-Columbia and AVS, in June 2011. Dr. Cocayne is originally from the St. Louis area and, when not working, she enjoys spending time with her family, friends, and dogs (Riley, Dexter, and Jack).

ARCHIVED - WEDNESDAY, OCTOBER 9, 2013

2

HOURS

NOISE & STORM PHOBIAS,
AGGRESSION: WHAT TO SAY & WHEN TO REFER

Speakers: Dr. Debra Horwitz & Dr. Amy Pike

Time: 6:30 - 9pm

Location:

Vet Tech Institute at Hickey College
Room 126
2780 Lindbergh Blvd
St. Louis, MO 63114
Map

Topics:

Noise & Storm Phobias
Aggression: What To Say & When To Refer

Speakers:

Debra Horwitz, DVM, DACVB and Amy Pike, DVM
Veterinary Behavior Consultations

Date:

Wednesday, October 9, 2013

Time:

Dinner: 6:30, Lecture: 7-9pm

CE Hours:

2

 

Dr. Debra Horwitz received her DVM from Michigan State University College of Veterinary Medicine in 1975. She became board certified as a diplomate of the American College of Veterinary Behaviorists in 1996, one year after the formal recognition of the college. Dr. Horwitz has had a referral practice for behavioral problems in companion animals since 1982; and moved her practice and family to St. Louis in 1986. Dr. Horwitz is adjunct faculty at the University of Missouri veterinary school. She is Co-editor and author of the BSAVA Manual of Canine and Feline Behavioral Medicine 1st and 2nd edition, published in October 2009. Her other book, Blackwell's Five-Minute Veterinary Consult Clinical Companion: Canine and Feline Behavior co-authored with Dr. Jacqui Neilson was published in 2007. She is the behavior section editor for the 5 Minute Veterinary Consult 3rd, 4th and 5th editions. She is also co-author of the Lifelearn Behavior Client Handouts available on CD and online. Dr. Horwitz is a behavioral consultant on the Veterinary Information Network, an educational resource for veterinarians. In 2012 she received the Veterinarian of the Year by Ceva Animal Health at the Purina® Pro Plan® 57th Annual Show Dogs of the Year® Awards.

 

She is a frequent lecturer speaking at the numerous national and international veterinary meetings including the North American Veterinary Conference, the American Animal Hospital Association annual meeting, the American Veterinary Medical Association Annual Convention, the Australian Veterinary Association and the British Small Animal Veterinary Association. In 1999 she was chosen "Technician Speaker of the year" at the North American Veterinary Conference. She was recently chosen as the "Veterinary Speaker of the year" at the 2012 North American Veterinary Conference. Her articles on companion animal behavior have appeared in the Journal of the American Veterinary Medical Association, Veterinary Forum, Compendium publications, Journal of the American Animal Hospital Association, NAVC Clinician's Brief, and in books for pet owners on behavior. She also serves on several advisory boards for corporations and publications related to animal behavior, health and welfare. She appears locally and nationally on both radio and television as well as in local print publications and lectures. Dr. Horwitz was the 1999 AAHA Friskies PetCare award recipient for excellence in companion animal behavior.

 

Dr. Horwitz is actively involved in organized veterinary medicine serving on numerous committees for the American College of Veterinary Behaviorists and has also served as its president. She has also served on the Committee for the Human Animal Bond of the American Veterinary Medical Association. She is a member of the Greater St. Louis Veterinary Medical Association, the Missouri Veterinary Medical Association, the American Animal Hospital Association and the American Veterinary Medical Association. Locally she has helped train behavior Helpline associates at the Missouri Humane Society as well as Nestle Purina PetCare Office of Consumer Affairs.

 

Dr. Amy Pike graduated from Colorado State University School of Veterinary Medicine and Biomedical Sciences in 2003. After graduation, she was commissioned as a Captain into the United States Army Veterinary Corps and was stationed at Fort Huachuca where she spent the next three years. There, Dr. Pike took care of 200 US Customs and Border Protection horses, 15 Military Working Dogs, ran a small animal clinic with over 4000 active patient files, and was the director of the base's stray animal and adoption facility. It was dealing with the Military Working Dogs that spurred her initial interest in behavior medicine.After getting off of active duty in 2006, Dr. Pike then worked exclusively in small animal practice in Sierra Vista, Arizona where she furthered her love of behavior medicine by seeing cases and teaching Puppy Socialization classes for clients. Dr. Pike and her husband, a Major in the Army, were then stationed in the Washington DC area where she worked at the small animal clinic on Andrews Air Force base and took care of the Military Working Dogs attached to the President of the United States.

 

After only one year, the Pike family was then stationed in the Metro East area at Scott Air Force Base. Dr. Pike started seeing behavior referrals at VBC in August of 2011 and we are excited to announce that her residency has been officially approved by the American College of Veterinary Behaviorists.Dr. Pike has had behavior articles published in numerous professional veterinary journals, including Clinician's Brief, Pet Quarterly, and The Team and was most recently featured in an interview on msn.com.

ARCHIVED - OCTOBER 6, 2013

6

HOURS

LECTURES ON INTERNAL MEDICINE, CYTOLOGY AND NUTRITION

Speakers: Specialists from VSS, MVRC and IDEXX

Time: 8am - 5pm

Location:

St. Louis Zoo: McDonnell Center at River Camp
South Entrance off Wells Drive
St. Louis, MO 63110
Map

Topics:

Lectures on internal medicine, cytology and nutrition

Speakers:

Specialists from VSS, MVRC and IDEXX

Date:

Sunday, October 6, 2013

Time:

8am - 5pm (Veterinarians)
8am - 2pm (Technicians)

CE Hours:

6

 

This is a Free CE Thanks to IDEXX Laboratories, Hills Pet Nutrition, Apollo Surgical Group, Henry Schein Vet and Zoetis.

 

Please RSVP by August 19th; to Trace' Schniers: 636-227-9400 or vssrecept@yahoo.com

Please note: Technician Space is limited.

 

Technician Lecture

8:00am Welcome/ Breakfast

8:30am IDEXX: Cytology Techniques Part 1, Dr. Denise Wunn

9:30am IDEXX: Cytology Techniques Part 2, Dr. Denise Wunn

10:30am The Surgery Patient Pre and Post Op care, Dr. W. Wesley Kimberlin

11:30am Bandaging 101 with Dry Lab, Dr. Davida Rausch

12:30pm Lunch

1:00pm Transfusions, Dr. Ryan Smith

2:00pm Adjourn

 

Veterinarian Lecture

8:00am Welcome/Breakfast

8:30am IMHA (immune Mediated Hemolytic Anemia), Dr. Rebecca Greer

9:30am The ABC's of Cruciate Disease- from Diagnosis to Recovery, Dr. Thomas Coletti

10:30am General Obesity, Dr. Christine Willis-Mahn

11:30am Spinal Disease- when to refer OR Acute Lower Motor Neuron disease, how to treat, Dr. Fred Wininger

12:30pm Lunch

1:00pm Changeling Cases Part 1- Veterinary Specialist Panel Discussion

2:00pm Changeling Cases Part 2- Veterinary Specialist Panel Discussion

3:00pm Medical and Surgical Aspects of Insulinomas, Dr. Bonnie Smith and Dr. Davida Rausch

4:00pm Minimally Invasive Cardiac Interventional Procedures, Dr. Cecilia Marshall

5:00pm Adjourn

ARCHIVED - WEDNESDAY, SEPTEMBER 25, 2013

2

HOURS

CLINICALLY RELEVANT TOXICOLOGY

Speaker: Dr. Tina Wismer

Time: 6:30 - 9pm

Location:

Vet Tech Institute at Hickey College
Room 126
2780 Lindbergh Blvd
St. Louis, MO 63114
Map

Topic:

Clinically Relevant Toxicology

Speaker:

Tina Wismer, DVM, DABVT, DABTASPCA

Date:

Wednesday, September 25, 2013

Time:

Dinner: 6:30, Lecture: 7-9pm

CE Hours:

2

 

Dr. Tina Wismer earned her undergraduate degree from the University of Findlay in Ohio and received her DVM from Purdue University in 1994. Dr. Wismer's first job was in a small animal practice in Michigan. She then went on to work in an emergency practice in South Bend, IN, before joining the ASPCA's Animal Poison Control Center in 1998 in Urbana, IL. She is currently its Medical Director. In July 2003, Dr. Wismer became a Diplomate of the American Board of Toxicology and the American Board of Veterinary Toxicology.

 

Dr. Wismer is an adjunct instructor at the University of Illinois, a consultant for VIN (Veterinary Information Network), a board member of Vetstreet.com and a master gardener.